If your Sharp TV is experiencing issues such as freezing or app crashing, you can diagnose the problem by enabling the safe mode. The safe mode is an integrated troubleshooting feature that disables all the apps that you have installed to check whether the issues are caused by the newly installed apps. So, when the Safe Mode is enabled, only the pre-installed apps will be shown and active. You can check every app individually in this mode and identify the exact source of the problem. This article has included the steps to turn on and off the safe mode on Sharp TVs.
Steps to Enable Safe Mode on Sharp TV
The safe mode is available only for Sharp Android and Google TV. Thus, if your Sharp Android or Sharp Google TV is not running properly and causing trouble, you can enable this mode and find out the problem quickly.
Sharp Android TV
1. Select the Settings icon at the top-right corner of your Sharp Android TV.
2. Click the Device Preferences option and tap About if you use a Sharp Android TV.
3. Next, scroll down to the Restart option and keep the selection on it. Then, press and hold the OK button on your remote for a few seconds.
4. Now, a screen with a reboot option will appear on your Sharp Android TV. Tap Reboot to Safe Mode.
5. Your TV will now begin to restart and go to Safe Mode. Once your TV is running on the Safe Mode, you will see the Safe Mode message displayed at the bottom left of the screen.
Sharp Google TV
1. Take your Sharp Google TV remote and long-press the Power button for a few seconds.
2. Select Restart from the pop-up menu that appears on the screen. Now, your Sharp TV will begin to restart.
3. Once the Google TV logo appears on the screen, press and hold the Volume Down button on your remote until the Google TV logo disappears.
4. Now, your TV will enter into Safe Mode.
Once you enable the Safe Mode on your TV, all the apps that you have installed on your Sharp Android TV or Sharp Google TV from the Play Store or using APK files will be disabled temporarily. You can now check whether the problem that you have faced in normal mode also continues in safe mode or not.
If your TV runs smoothly on Safe Mode, then you can confirm that the problem is caused only by the apps you have installed from the Play Store. So, the next step is to exit the safe mode on your TV and uninstall the recently installed apps.
If you want to exit the safe mode on your Sharp TV, you can easily do that by restarting your TV by navigating to the Settings menu. You can also long-press the Power button in your remote and select Restart to disable the Safe Mode.
Why Does the Sharp Roku TV Have No Safe Mode?
If you have a Sharp Roku TV, there will be no Safe Mode to diagnose and clear the problems. However, there is a feature called Recovery Mode available on Sharp Roku TV that helps you reset your TV by uninstalling and reinstalling the system firmware. You can go into the recovery mode on your Sharp Roku TV by pressing the Reset button on your TV. Just long-press the reset button for approximately 25 seconds until the Roku logo appears on the screen.
If the problem that you are trying to solve is not cleared even after accessing the safe mode or recovery mode, you can get solutions by contacting Sharp Customer Support. You can contact the customer support of Sharp either via email ([email protected]) or phone (1-888-935-8880). You can then discuss the issues with the customer executives and proceed further as per their guidance.
FAQ
The safe mode on your TV is used to diagnose the issues by disabling all the installed apps on your TV. On the other hand, recovery mode allows you to reinstall your system firmware or reset your Sharp TV to clear the issues.
No. There is no safe mode option on Sharp Aquos TV to diagnose the issues related to third-party apps.
